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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lydia Francis

May 5, 2026

5  out of  5
rating by Lydia Francis
"Great costumer service and great prices. Tony helped me and was very understanding and helpful will definitely be continuing with State Farm!"
We responded:
"Thanks so much for the amazing review, Lydia! We really appreciate your support here in Lees Summit . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jadan Taylor

May 1, 2026

5  out of  5
rating by Jadan Taylor
"Amazing service, quick, easy, and got me a great policy for a great price."
We responded:
"We are grateful for your 5-star review, Jadan! Thanks for taking a moment to share your positive rating of State Farm Agent Mark Royalty’s Team here in Lees Summit . "
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Jon Heath

April 20, 2026

5  out of  5
rating by Jon Heath
"Tony was so helpful answering all of our questions! His quick responses and professionalism made the experience simple and enjoyable!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alexis Kennedy

April 17, 2026

5  out of  5
rating by Alexis Kennedy
"Tony and Mark are amazing! Super quick to help and ensure everything was all set for me."
We responded:
"Alexis, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mark Royalty’s Team here in our Lees Summit office. "
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Lily Braton

April 17, 2026

5  out of  5
rating by Lily Braton
"Tony at State Farm has been excellent to work with—very attentive, quick to respond, and always helpful. He made the process smooth and easy, and I really appreciate his reliability and professionalism. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Lily! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jaimie Swartz

April 10, 2026

5  out of  5
rating by Jaimie Swartz
"Best service, best deal, patient and friendly."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mark Royalty’s Team. "
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Angee Trotter

April 10, 2026

5  out of  5
rating by Angee Trotter
"I had an excellent experience working with this Tony Trotter at this office. The communication was clear, professional, and incredibly helpful from start to finish! Every question I have had about my life insurance policy was answered quickly and in a way that actually made sense—no confusing jargon. It’s rare to find someone who can make a complicated process feel this straightforward and stress-free!! Highly recommend!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Nolan Ingold

April 10, 2026

5  out of  5
rating by Nolan Ingold
"Worked with Clayton, great energy and was very helpful"
We responded:
"Thank you for your kind review of State Farm Agent Mark Royalty’s Team. We appreciate it!"
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Candice Snodell

April 10, 2026

5  out of  5
rating by Candice Snodell
"A big thank you to Clayton for making our insurance switch easy and smooth! Our new rates beat our old ones and we didn’t have to lose out on any coverage. I feel confident and well protected! Highly recommend."
We responded:
"Candice, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Karis Thompson

April 3, 2026

5  out of  5
rating by Karis Thompson
"Great personal service and the phone is answered by a REAL person by the 3rd ring. I appreciate no phone tree and the individual care they provide for me."
We responded:
"Thank you for taking the time to leave such a great review, Karis. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Tone Beats

March 25, 2026

5  out of  5
rating by Tone Beats
"great agency"
We responded:
"We appreciate your review, Tone. We are so happy that you had such a wonderful experience with State Farm Agent Mark Royalty’s Team here in Lees Summit ! "
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Micah Trotter

March 24, 2026

5  out of  5
rating by Micah Trotter
"Wonderful team, and they provided great support!"
We responded:
"Micah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mark Royalty’s Team—we are always here to help!"
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tonyxtrotter

March 24, 2026

5  out of  5
rating by tonyxtrotter
"Fantastic agency. Everyone is super helpful, knowledgeable and friendly."
We responded:
"Thank you so much for the 5-star rating, tonyxtrotter! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Heather Kojadinovic

March 23, 2026

5  out of  5
rating by Heather Kojadinovic
"Clayton and the team took their time and gave me several options to create the best bundle for our family. They communicated well and treated me more like a person instead of a transaction. I am saving money and getting great coverage which is exactly what I asked for."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Chad Jeffry

March 14, 2026

5  out of  5
rating by Chad Jeffry
"My guy, Clayton, is always there when I have needs or questions. I have a few different lines with them and have had no issues. Looking at adding some life soon."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mark Royalty’s Team. "
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Beverly Mendenhall

March 13, 2026

5  out of  5
rating by Beverly Mendenhall
"Very helpful in securing new home owners insurance!!!"
We responded:
"Thank you for your kind review of State Farm Agent Mark Royalty’s Team. We appreciate it!"
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Tina Darrough

March 11, 2026

5  out of  5
rating by Tina Darrough
"Noah was great I was having problems and he was very understanding and helped me get through everything before ending our conversation thanks again"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mark Royalty’s Team here in Lees Summit . "
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david tyler

March 5, 2026

5  out of  5
rating by david tyler
"Mark, Noah, and Clayton are all highly skilled and professional at their job, they truly care about your needs and are always willing to accommodate your situation. State Farm itself is an amazing coverage and they're highly competitive with their rates....🚗"
We responded:
"Thank you so much for the 5-stars, david! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lachelsa Rose

March 5, 2026

5  out of  5
rating by Lachelsa Rose
"Great and friendly staff"
We responded:
"Lachelsa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mark Royalty’s Team is just a call or email away!"
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Peggy Canady

March 3, 2026

5  out of  5
rating by Peggy Canady
"Very informative, reasonable priced"
We responded:
"Thank you so much for the 5-stars, Peggy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mark Royalty’s Team anytime."
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Mark Rhodes

February 27, 2026

5  out of  5
rating by Mark Rhodes
"I had the privilege to work with Clayton to set up home and auto insurance. I went with State Farm initially for the great rates, but Clayton sealed the deal for me by providing exceptional customer service! He was very patient with all of my questions and explained everything so I wasn't left questioning what I'm paying for. He was very knowledgeable and easy to work with. I appreciate the quality of service and accessibility to a real person to speak with when I have questions and need assistance. I would highly recommend working with this agency!"
We responded:
"Thank you for taking the time to leave such a great review, Mark. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Cam Mathis

Cam Mathis

February 27, 2026

5  out of  5
rating by Cam Mathis
"Great experience working with these guys. Clayton was very helpful and friendly throughout the whole process! Highly recommend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Royalty’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lees Summit ."
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Scott Smith

February 23, 2026

5  out of  5
rating by Scott Smith
"Mark and his team are people of integrity who go above and beyond to provide great service and knowledgeable support"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lees Summit to know that you had such a wonderful experience with us here on State Farm Agent Mark Royalty’s Team."
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Zachary Hornibrook

February 19, 2026

5  out of  5
rating by Zachary Hornibrook
"I had an excellent experience at Mark Royalty State Farm on both my Auto and Renter's insurance. Clayton was respectful and responsive. He customized my quotes to suite my needs and budget. Quality insurance with friendly, local customer service at a fair price. Highly recommended."
We responded:
"Thank you for the 5-star review, Zachary! Here on State Farm Agent Mark Royalty’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Rebecca Roth

Rebecca Roth

February 16, 2026

5  out of  5
rating by Rebecca Roth
"Great experience getting insurance here! Easy to get ahold of and they explained the coverage options, got me taken care of quickly. Not to mention their rates are awesome!! Thank you Clayton and Mark."